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Elevate Profit & Guest Experience
with The Lobby Shop

Convenience, quality, and revenue—all in one place.

ABOUT CONCIERGE CONNECTION

Concierge Connection has been serving the hotel industry for over 25 years. It all started with a passion for helping hoteliers thrive and a love of chocolate. In 2001, we introduced In-Room Retail Shopping to elevate the guest experience in a whole new way. 

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Today, we're a little older and a lot wiser. We care deeply about health, well-being, the communities we serve, and our planet. 

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Each one of our carefully selected leading brands is on a mission to do good in the world with every product they sell. We help hoteliers connect with local food and add that little bit more to the guest experience.

Food Service That Delivers

Elevate your guest experience while unlocking new revenue opportunities. Whether it’s snacks, grab-and-go meals, or custom food options, our solutions ensure that your guests never have to leave your property to satisfy their cravings.

Lobby Shop: Drive Profit, Create Convenience

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Custom Products

GIVING BACK

Reducing Waste

We offer spring water by North Water, who are changing the bottled water game with an infinitely recyclable aluminum bottle that guests will want to buy.
Less bottles in our ocean and landfills equals a brighter future 
for our planet.

Providing Clean Safe Drinking Water

Pacific Bottleworks is collaborating with GoodDrink and supporting their "Choose to Give Clean Water" initiative to provide clean, safe drinking water to communities in Africa. Boylan sodas are from the Pacific Bottleworks family.

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Your Exclusive
Hotel Distributor

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Why Choose Concierge Connection?

We specialize in creating tailored solutions that solve your front desk challenges, enhance guest satisfaction, and add to your bottom line. Let us help you make your hotel the first (and only) stop your guests need for comfort, convenience, and care.

OUR SUPPLIERS

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